Cancel Anytime
You can cancel your subscription at any time from your account on our site. Alternatively, you can cancel by emailing us at info@kollohealth.com.
We recommend you do this before an upcoming charge is processed. Your subscription will terminate on the day that you cancel. Any cancellation request submitted after a charge is processed will mean your subscription is cancelled but your order is not.
Every effort will be made by to cancel your subscription on the same day you cancel your subscription with us, however, if you make your cancellation after 5am, your order may have already been processed and left our warehouse and therefore you will have to pay for the product and order dispatched.
We automatically send out email reminders 7 (seven) days before each upcoming order is processed and payment is taken.
The above cancellation rights do not affect your right to cancel under the statutory cooling-off period.
We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or our Privacy Policy. Membership is void where prohibited by law. All subscriptions are non-binding and can be cancelled anytime.
If you wish to cancel a contract pursuant to this clause, then please see our Cancellation & Returns Policy for further details of how.
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