Benefits of A Kollo Health Subscription

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Order Flexibility

Skip, pause, reschedule, or swap products anytime. No commitments, no stress, just full control at your fingertips.

Save Money

Get 15 - 30% off every subscription order, plus earn credits with every purchase to save even more on your wellness routine.

Exclusive Referral Benefits

Invite a friend and you both benefit! They get 30% off their first subscription, and you’ll earn £10 in credit toward your next purchase.

FAQ’s

    Where can I make edits to my subscription?

    You can log in to your Kollo Health account and skip an individual subscription charge by going to your "Manage Subscription“ section. You can also change the next order date, or payment and billing information. Don’t forget to click save!

    Will I get notified?

    Yes. We send an email reminder 7 days before an upcoming order. Please check your spam or junk folder.

    Can I cancel my subscription at any time?

    Yes of course. You can cancel at any time from your side of your account within the "Manage Subscription" section or by contacting us. We recommend doing this before an upcoming charge is processed if you do not wish to receive any more orders.

    Can I change the frequency of my charges?

    You can have the frequency of when you would like to be charged, however you like. For instance, if you wish to receive your order on a specific date of each month, you can let us know and we'll set this up so it suits you.

    Is there free shipping?

    Yes. All orders are free shipping - if you wish to pay for special delivery, you can pay for this at the checkout but please also contact us with your order number so it's not missed. Please note, orders are shipped same day excluding weekends and bank holidays.

    When will I receive my order?

    We send our subscription orders via Royal Mail which should reach you within 2 to 5 working days*. Please note, this is a guide and it may differ if affected by strikes/delays or holiday occasions. Orders are shipped same day excluding weekends and bank holidays.